CaDanAssist Remote Desktop Support
Get Our Full IT Staff Starting at $49.00 a month!
A CaDanAssist monthly contract takes the stress out of IT and allows you to run your business. CaDanAssist provides:
- Handles the every day Help Desk & technical support issues
- Monitors system performance & sends Health Checks & Alerts
- Monitors all hardware configurations & software for Asset Management
CaDanAssist installs on your desktop, notebook or server and transfers data via the internet. The single interface provides web based help desk, remote control and asset management, IT activity analysis tools, and more. Asset Management hardware & software changes are updated automatically. Automatic reports on: help desk activity, service quality, hardware/software inventory and more.
Selection
CaDanAssist
Hardware Replacement
Desktop*
$49
$20
Notebook*
$79
$20
Server*
$99
$30
Options
Enhanced Performance Monitoring
Enhanced Reporting
*
$49
$49
* Prices are per month and require a 12 month commitment
CaDanAssist Key Features
- Help Desk & Technical Support
- Support Response Times
- Hardware Replacement Guarantee
- Total System Monitoring
- Health Check Reports & Alerts
- Asset Tracking
CaDanAssist Call Response Sequence
1st Response Team
2nd Response Team
Final Resolution Team
Satisfaction Assurance Team
Responds within 1 hour
Guaranteed 4 Hours attempt to resolve
Repair/Replace same day or 1 day maximum
Follow Up call to assure customer satisfaction
