Our Help Desk technology experts are here to assist you from 7:00 AM to 5:30 PM (CST), Monday through Friday. For help please call us locally at 952-278-0580 or call our toll free number (866) 999-9376. We are also available via email at firstname.lastname@example.org and chat through our customer portal.
Superior service level agreements with a 1 hour response time and 98% SLA adherence
Submit service requests through the Cadan Assist management system via phone, internet or e-mail.
We standardize operating procedures as well as create and maintain documentation in order to eliminate common, recurring issues.
Our self-service knowledge base allows your staff to solve common issues on their own; eliminating the need to call for assistance.