Before returning an item for exchange or credit, complete this form to obtain RMA number.
Please note: you will not be able to return any merchandise until you receive an RMA number.
Within 48 hours, excluding weekend and holidays, you will receive a response.
If shipping to vendor: customer or vendor needs to send RMA form to Cadan with carrier and shipping confirmation.
If returned to Cadan: RMA form is required.
Customer will not receive credit from Cadan without RMA form and/or shipping confirmation.
No returns after 15 days. Credit is subject to Manufacturer’s approval, packaging condition and if was a special buy terms.